Public services in the government bureaucracy are an indicator of a country's progress. One concrete form of public service is health service, because good health service will improve the welfare of the people in a country. The BPJS SATU (BPJS Ready to Help) program is one of the innovations carried out by BPJS Health to make it easier for participants to get community complaint services at hos…
The Customs and Excise Agency which recently went viral on social media has been heavily criticized recently. Starting from the case of donated goods being detained, to several Instagram celebrities telling of unpleasant experiences during their dealings with customs. This ultimately resulted in a decline in public trust in customs agencies. One of them is the Tanjung Perak Customs office. This…
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