This research aims to determine the influence of career development, work environment, and compensation on turnover intention among PT employees. Mahakam Kencana Intan Padi Surabaya. The research method used was quantitative with saturated sampling or census techniques, involving all 49 employees. The analysis technique used is the Partial Least Square (PLS) model. The research results show tha…
In this era of digitalization, service science plays a vital role as a support for the successful implementation of the tri dharma of higher education in education, this can be done by developing innovations in terms of e-service quality using chatbots. The purpose of this research is to develop academic services for the UPN "Veteran" East Java Management undergraduate program through e service…
This study aims to determine the influence of motivation and workload on performance through job satisfaction. This study was carried out by distributing questionnaires to 50 employees in the marketing division, with statements filled in using a 5 point Likert scale. The data obtained was then analyzed using Partial Least Square (PLS). The result showed that overall performance was influence by…
Competition in the retail business has become a highly competitive and dynamic arena in the global economy. The intense competition among retail businesses encourages them to compete for consumer interest and market leadership by devising various strategic plans to increase competitive advantage. FamilyMart, under PT Fajar Mitra Indah is one of the retail businesses currently competing to win t…
Penelitian ini bertujuan untuk mengevaluasi pengaruh Green Marketing, Brand Image, dan Kualitas Produk terhadap Keputusan Pembelian The Body Shop di Surabaya. Data dikumpulkan melalui kuisioner yang dibagikan secara online menggunakan Google Forms kepada responden. Sebanyak 108 responden dari konsumen The Body Shop di Surabaya yang berpartisipasi dalam penelitian ini. Teknik analisis yang digun…
In the era of globalization with the integration of economies, politics, and cultures between countries, Civil Servants (PNS) must adapt to an increasingly complex and dynamic work environment. One of the most noticeable impacts of globalization is the increasing demand for more efficient, responsive, and transparent public services. This study aims to determine the influence of Work Ethic, Int…
The banking sector in Indonesia has an important role in the economy, where profitability is one of the main performance indicators. Banking profitability can be measured using Return on Assets (ROA). This research aims to analyze the influence of capital adequacy, liquidity and Good Corporate Governance (GCG) on profitability, with credit risk as a moderating variable. The object of this resea…