Gaya APA
Birsner, E. Patricia. ().
Practical guide to customer service management and operations (text).
New York:
AMACOM.
Gaya Chicago
Birsner, E. Patricia.
Practical guide to customer service management and operations.
text
New York:
AMACOM,
.
Tesis.
Gaya MLA
Birsner, E. Patricia.
Practical guide to customer service management and operations.
text
New York:
AMACOM,
.
Tesis.
Gaya Turabian
Birsner, E. Patricia.
Practical guide to customer service management and operations.
text
New York:
AMACOM,
.
Tesis.