Gaya APA
Lovelock, Christopher H.. (1988).
Managing services : marketing, operations and human resources (text).
London:
Prentice Hall International Editions.
Gaya Chicago
Lovelock, Christopher H..
Managing services : marketing, operations and human resources.
text
London:
Prentice Hall International Editions,
1988.
.
Gaya MLA
Lovelock, Christopher H..
Managing services : marketing, operations and human resources.
text
London:
Prentice Hall International Editions,
1988.
.
Gaya Turabian
Lovelock, Christopher H..
Managing services : marketing, operations and human resources.
text
London:
Prentice Hall International Editions,
1988.
.