Gaya APA

Metti, M. C.. (2007). International Encyclopaedia of Modern Hospitality and Tourism Management, Vol. 20: Customer Service and Hotel Management . : IG Library.

Gaya Chicago

Metti, M. C.. International Encyclopaedia of Modern Hospitality and Tourism Management, Vol. 20: Customer Service and Hotel Management. : IG Library, 2007. Electronic Resource.

Gaya MLA

Metti, M. C.. International Encyclopaedia of Modern Hospitality and Tourism Management, Vol. 20: Customer Service and Hotel Management. : IG Library, 2007. Electronic Resource.

Gaya Turabian

Metti, M. C.. International Encyclopaedia of Modern Hospitality and Tourism Management, Vol. 20: Customer Service and Hotel Management. : IG Library, 2007. Electronic Resource.