Gaya APA
Hernon, Peter;Altman, Ellen;Dugan, Robert E.. (2015).
Assessing service quality: satisfying the expectations of library customers, third edition (3rd ed).
:
IG Library.
Gaya Chicago
Hernon, Peter;Altman, Ellen;Dugan, Robert E..
Assessing service quality: satisfying the expectations of library customers, third edition.
3rd ed
:
IG Library,
2015.
Electronic Resource.
Gaya MLA
Hernon, Peter;Altman, Ellen;Dugan, Robert E..
Assessing service quality: satisfying the expectations of library customers, third edition.
3rd ed
:
IG Library,
2015.
Electronic Resource.
Gaya Turabian
Hernon, Peter;Altman, Ellen;Dugan, Robert E..
Assessing service quality: satisfying the expectations of library customers, third edition.
3rd ed
:
IG Library,
2015.
Electronic Resource.