Gaya APA
Goetsch ,David L. (2000).
Quality Management : introduction to total quality management for production, processing, and services .
New Jersey:
Prentice-Hall.
Gaya Chicago
Goetsch ,David L.
Quality Management : introduction to total quality management for production, processing, and services.
New Jersey:
Prentice-Hall,
2000.
Tesis.
Gaya MLA
Goetsch ,David L.
Quality Management : introduction to total quality management for production, processing, and services.
New Jersey:
Prentice-Hall,
2000.
Tesis.
Gaya Turabian
Goetsch ,David L.
Quality Management : introduction to total quality management for production, processing, and services.
New Jersey:
Prentice-Hall,
2000.
Tesis.