Gaya APA

Griffin, Jill. (2009). TAMING the SEARCH and SWITCH CUSTOMER . San Fransisco: Jossey-Bass.

Gaya Chicago

Griffin, Jill. TAMING the SEARCH and SWITCH CUSTOMER. San Fransisco: Jossey-Bass, 2009. Text.

Gaya MLA

Griffin, Jill. TAMING the SEARCH and SWITCH CUSTOMER. San Fransisco: Jossey-Bass, 2009. Text.

Gaya Turabian

Griffin, Jill. TAMING the SEARCH and SWITCH CUSTOMER. San Fransisco: Jossey-Bass, 2009. Print.