Gaya APA
Stratten, Scott. (2014).
Unselling : the new customer experience .
New Jersey:
Wiley.
Gaya Chicago
Stratten, Scott.
Unselling : the new customer experience.
New Jersey:
Wiley,
2014.
Text.
Gaya MLA
Stratten, Scott.
Unselling : the new customer experience.
New Jersey:
Wiley,
2014.
Text.
Gaya Turabian
Stratten, Scott.
Unselling : the new customer experience.
New Jersey:
Wiley,
2014.
Print.