Gaya APA

Kumar, V. (2018). Customer relationship management : concept, strategy, and tools . Berlin: Springer.

Gaya Chicago

Kumar, V. Customer relationship management : concept, strategy, and tools. Berlin: Springer, 2018. Text.

Gaya MLA

Kumar, V. Customer relationship management : concept, strategy, and tools. Berlin: Springer, 2018. Text.

Gaya Turabian

Kumar, V. Customer relationship management : concept, strategy, and tools. Berlin: Springer, 2018. Print.