Gaya APA
Bank, John. (1992).
The Essence ofTotal Quqlity Management .
London:
Prentice Hall.
Gaya Chicago
Bank, John.
The Essence ofTotal Quqlity Management.
London:
Prentice Hall,
1992.
Text.
Gaya MLA
Bank, John.
The Essence ofTotal Quqlity Management.
London:
Prentice Hall,
1992.
Text.
Gaya Turabian
Bank, John.
The Essence ofTotal Quqlity Management.
London:
Prentice Hall,
1992.
Print.