Gaya APA
Tenner, Arthur R.. (1992).
Total Quality Management : Three Steps to Continuous Improvement .
New York:
Addison-Wesley Publishing.
Gaya Chicago
Tenner, Arthur R..
Total Quality Management : Three Steps to Continuous Improvement.
New York:
Addison-Wesley Publishing,
1992.
Text.
Gaya MLA
Tenner, Arthur R..
Total Quality Management : Three Steps to Continuous Improvement.
New York:
Addison-Wesley Publishing,
1992.
Text.
Gaya Turabian
Tenner, Arthur R..
Total Quality Management : Three Steps to Continuous Improvement.
New York:
Addison-Wesley Publishing,
1992.
Print.