Gaya APA
Zeithaml, Valerie A.. (2006).
Service marketing : integrating customer focus across the firm (text).
Singapore:
McGraw hill.
Gaya Chicago
Zeithaml, Valerie A..
Service marketing : integrating customer focus across the firm.
text
Singapore:
McGraw hill,
2006.
Tesis.
Gaya MLA
Zeithaml, Valerie A..
Service marketing : integrating customer focus across the firm.
text
Singapore:
McGraw hill,
2006.
Tesis.
Gaya Turabian
Zeithaml, Valerie A..
Service marketing : integrating customer focus across the firm.
text
Singapore:
McGraw hill,
2006.
Tesis.