Gaya APA

Bruce, Andy. (2004). Mengutamakan pelanggan: putting customers first (text). Yogyakarta: Zenith.

Gaya Chicago

Bruce, Andy. Mengutamakan pelanggan: putting customers first. text Yogyakarta: Zenith, 2004. Tesis.

Gaya MLA

Bruce, Andy. Mengutamakan pelanggan: putting customers first. text Yogyakarta: Zenith, 2004. Tesis.

Gaya Turabian

Bruce, Andy. Mengutamakan pelanggan: putting customers first. text Yogyakarta: Zenith, 2004. Tesis.