Gaya APA

Pepard, Joe. (1995). The essence of business process re-engineering . New York: Prentice Hall.

Gaya Chicago

Pepard, Joe. The essence of business process re-engineering. New York: Prentice Hall, 1995. .

Gaya MLA

Pepard, Joe. The essence of business process re-engineering. New York: Prentice Hall, 1995. .

Gaya Turabian

Pepard, Joe. The essence of business process re-engineering. New York: Prentice Hall, 1995. .