Gaya APA

Payne, Adrian. (1993). The essence of services marketing (text). New York: Prentice-Hall.

Gaya Chicago

Payne, Adrian. The essence of services marketing. text New York: Prentice-Hall, 1993. Tesis.

Gaya MLA

Payne, Adrian. The essence of services marketing. text New York: Prentice-Hall, 1993. Tesis.

Gaya Turabian

Payne, Adrian. The essence of services marketing. text New York: Prentice-Hall, 1993. Tesis.